Planner

In the Planner, you can keep track of and plan your team's work-time. It's easy to see exactly how much of your team's time is already booked, and which tasks and projects your team members are working on. The Planner makes it effortless to schedule new assignments to your team and helps to divide jobs proportionally among team members – no need to worry about overbooking.

To use the Planner, you first need to set up a schedule for your team members.

1. Go to Settings > Work and projects > Availability to add working hours for each user.

2. Click on + New to enter a new schedule or open an existing one to view the details or modify.

3. Set working hours for each user separately or set the same working hours for all users in a user group. Setting up working hours is a flexible system. You can always create a new availability calendar for special cases like Christmas time or during the vacation period when people have different working hours.

Now that you've set up working hours for your team members, you can start using the Planner.

You can either view the Planner in a week view or use the three-week view to plan ahead and compare the coming weeks to the previous one.

Tip! With the help of user tags, you can filter out users with specific skills when planning different jobs for your team. Another option is to filter users by teams. Read more on filters.

Note! The striped area indicates that the working hours are limited. For example, if most of the team members work for eight hours a day, but one of them for six hours (set it up under the availability settings), the schedule for the team member with less working hours has a part of each day striped out. Thanks to that, you can tell just by looking at their schedule that their working hours are limited. The same goes for workdays that are shortened or days that are marked as national holidays.

The filters in the Planner allow you to choose what type of schedule you wish to see. The user filter enables you to choose specific users or groups.

You can also filter by projects or choose a specific project to plan the related tasks.

The height of the schedule can be switched between three views: compact, medium and high. In addition to hours left in compact view, medium and high view also show the person's utilization in percentages.

Teams with a more flexible work schedule can also add weekends to their Planner. Choose Show weekends under View options.

To modify an already planned time entry, just hover on it and click on the pencil icon.

When clicking on the bin icon, the time entry becomes unassigned and goes back to the left panel.

The filters in the left panel affect the tasks that are not yet planned. When planning a task (dragging and dropping it from the left-hand panel to where needed) it becomes a scheduled time entry that is visible in the task list of the assignee. Read more on time entries.

The user filter allows you to choose whose (based on the owner) unplanned tasks are displayed. You can also refine the view by projects, activity types, deadlines, and priorities.

Click on + New to add a task.

To edit an unplanned task click on the priority tick of the task.

Just drag and drop the tasks to schedule them. As soon as a task is scheduled, the assignee will see the task (now a time entry) in their task list and can get to work.

There are three choices on how to split the task if needed:

• The task is planned in full capacity.
• The task is split according to availability within one week, the remaining is left unplanned.
• Manually choose how many hours of a task you wish to plan.

When you have chosen one of the three splitting options and created a new task, drag and drop it to a user's schedule on the right. Doing that, the task becomes planned, but also time entries are created to the task. These are now visible in the task list with the planned dates.

You can also use overbooking to add a task to a team member's calendar, even when their working hours are already full, or a critical task needs to be taken care of during the weekend. Just choose splitting option Manual, drag and drop the task to the right place and tick Overbook.

When the task is deleted from the schedule it is moved back to the list of unplanned tasks on the left.

Domino-mode

If a high priority task needs to be planned, activate the Domino-mode. This will prioritize the task and postpone everything else in the schedule, with the exception of calendar events.

Note! If there's a grey diamond in the upper right corner of an unplanned task, it indicates that this task has a set deadline. A red diamond indicates that the deadline of the task has already passed. A blue diamond shows that the task deadline is today or tomorrow.

Note! Personal events are not visible in the Planner.