Xero common errors
||How to resolve
||Response code 400 - Invoice not of valid status for modification
||Client modified invoices after they had already payments or approved. Scoro won't sync it anymore and also don't change status.
||User can mark the error as resolved.
||Response code 400 - The quantity value '-1.0000' is invalid. Quantity must not be less than zero. -- The Total for this document must be greater than or equal to zero.
||Bill quantity is negative.
||Fix the bill quantity.
||Response code 400 - The Total for this document must be greater than or equal to zero.
||Bill sum is negative.
||We don't support credit bills synchronization.
Check the bill and modify it so that the final sum is a larger number than zero.
||Response code 404 - status: “AUTHORIZED”
||Can't modify authorized bills.
||Mark the error as resolved.
||Response code 401
||Credit invoice - was already authorized, can't re-sync.
||90% of cases - re-sync solves the issue.
||Prepayment document with no can not be found in Scoro
||Prepayment is created in Xero and it has the wrong reference number or no reference number at all. When syncing invoices, Xero tries to connect the created prepayment with a prepayment in Scoro. If no match is found, it will give an error.
||Change the prepayment invoice number in Xero or create a new one.
||Response code 400 - This organization has Construction Industry Scheme enabled. Existing Invoices with Construction Industry Scheme deductions cannot be edited via the API
||User has turned contacts to CIS contacts in Xero and now trying to send an invoice or a bill via API to Xero that has CIS contact linked to it.
||Such invoices/bills can't be synced via API - https://central.xero.com/s/article/Construction-Industry-Scheme-CIS-in-Xero
If you didn't find an error listed here, that occurred in your site, please contact our support team
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